OUR PROPERTY MANAGEMENT SERVICE
YOUR PROPERTY, OUR CARE.
Renting out a property for short stays can be a great opportunity, but it requires time, organisation, and a constant presence.
For almost ten years, we have been managing holiday apartments in Gran Canaria, personally overseeing every stage of the business: from preparing the property and promoting it, to handling bookings and welcoming guests, right through to taking care of the apartment.
Today, we manage 11 properties, and we have chosen to keep our portfolio small so that we can give each one the attention it deserves.
You have the property. We take care of the management.
WE CAN START FROM SCRATCH
You don’t need to already have a holiday rental property up and running.
If the property has never been rented out, doesn’t yet have a listing, photos, reviews, or the necessary amenities, we can take care of the entire process of getting it ready.
We assess the property and the feasibility of operating it as a holiday rental and, when possible and necessary, support you with the formalities required to operate legally.
We then take care of preparing the property, purchasing the necessary amenities, furnishing it when needed, and arranging professional photography.
Finally, we get the apartment ready to be presented to the market in the most effective way possible.
LISTING AND PROMOTION
A well-presented property makes all the difference.
We create and manage listings on the main booking platforms, including Airbnb and Booking.com, as well as handling direct bookings.
We take care of photography, titles, descriptions, house rules, platform settings, and all the elements that help present the property correctly.
If a property is already listed on booking platforms, we can assess its current setup and, if the listing already has a positive track record, build on what is already there. Otherwise, we prefer to create a new online presence based on a strategy that is better suited to the property.
PRICING, CALENDARS AND OCCUPANCY
Managing rates requires constant attention.
We monitor demand, competition, seasonality, and booking trends, adjusting rates whenever market conditions require it.
We also take into account public holidays, events, high and low seasons, and the availability between stays, making the most of even short booking windows.
When useful, we use intelligent pricing software that analyses the market and supports our decisions.
We also manage promotions, discounts, last-minute offers, and booking conditions.
Calendars are synchronised through professional systems and checked regularly to keep availability up to date across all channels.
FROM BOOKING TO CHECK-OUT
The relationship with our guests begins before they even arrive.
We respond to enquiries, provide information about the property, and support our guests throughout every stage of their stay.
We personally handle check-in and check-out, choosing between welcoming guests in person and self check-in depending on the situation.
Whenever possible, we prefer to meet our guests personally. We believe that a warm and well-organised welcome helps create a better experience and allows us to build a more direct relationship, while also encouraging guests to return and stay with us again.
We also take care of the procedures required by law for guest registration.
SUPPORT THROUGHOUT THE STAY
When a guest needs help, they always know who to turn to.
We handle requests directly and, in most cases, personally step in to resolve the issue as quickly as possible.
For issues that require specific expertise, we rely on trusted professionals and technicians, coordinating their work directly.
This means the property owner does not have to worry about finding a technician, arranging the intervention, or dealing with the practical aspects of the problem.
CLEANINGS, LINEN AND AMENITIES
Between stays, we take care of everything needed to get the apartment ready for the next guest.
Cleaning is carried out by a carefully selected team, while we also manage the laundry and linen ourselves.
After every check-out, we inspect the apartment and check its condition so that any issues or damage can be spotted and dealt with promptly.
We also take care of all the amenities and supplies needed for each stay, from essential items to the small touches that help make guests feel welcome.
MAINTENANCE AND IMPROVEMENTS
Managing a property also means taking care of it over time.
We handle routine maintenance and can coordinate larger projects, from replacing an appliance or repainting to purchasing new furniture or carrying out other necessary work.
For more significant expenses and works, we always discuss them with the owner before proceeding.
We can also recommend practical and aesthetic solutions to improve the apartment, make it more functional, and keep it competitive in the market.
When specialist work is required, we can provide access to a network of trusted professionals and coordinate the work directly.
YOUR PROPERTY STAYS YOURS
Entrusting us with the management of your property does not mean giving up personal use of your apartment.
You can use your home whenever you wish, simply by letting us know the dates you need well in advance.
If there are already confirmed bookings, these will naturally take priority. Otherwise, we can check the available periods together and block the dates that suit you best.
This way, you can continue to enjoy and use your property without having to deal with the day-to-day management of the holiday rental.
TRANSPARENCY, MADE SIMPLE
A good relationship with a property owner starts with clear and open communication.
At the end of each month, we provide a detailed summary of the property's bookings and income, including information on stays and occupied nights.
Owners can also access the calendar and view bookings through the systems we use to manage their property.
For day-to-day matters, we handle things independently wherever possible, involving the owner whenever an important decision directly affects their property.
The result is a relationship built on trust, transparency, and direct communication.
QUALITY OVER QUANTITY
We currently manage 11 properties, and our goal is not to become a company managing hundreds of apartments.
We have chosen to keep our portfolio at a size that allows us to genuinely know the properties we manage, understand what makes each one unique, and step in personally whenever needed.
Behind every apartment is an owner who has entrusted us with something important, and a guest who has chosen to spend part of their holiday with us.
That’s why we don’t see property management as simply a series of tasks.
We put care, responsibility, and passion into what we do.
We know our properties personally, keep a close eye on how they perform, and are constantly looking for ways to improve how they are managed.
We treat them as if they were our own.
HOW TO GET STARTED
Every property is different, with its own characteristics, needs, and potential.
If you are thinking about renting out your apartment in Gran Canaria, the first step is simply to get in touch. You can contact us easily by message, email, or phone and tell us a little about your property.
After an initial conversation, we can arrange a meeting at the apartment, get to know each other, assess the property, and discuss whether the conditions are right to start a holiday rental business and work together.
We don’t offer a one-size-fits-all solution. We prefer to get to know the property and the owner first.
LOOKING FOR SOMEONE TO MANAGE YOUR PROPERTY?
Do you own a property in Gran Canaria and are you thinking about starting or improving its holiday rental management?
Let’s talk. We’d be happy to hear about your needs, answer your questions, and discuss whether we could be the right partner for your property.
Don’t hesitate to get in touch, even a simple question is a good place to start.
PHONE: +34 666 301 743
WHATSAPP: +34 666 301 743
EMAIL: [email protected]
Write to us, give us a call, or contact us on WhatsApp. We’d be happy to hear from you.
